Dutch Helpdesk Support Level 1 in Cork, Ireland €21500

Ireland, Ireland

Reference	4140
Contract type	Permanent

Company: Our client is one the largest global companies based in Ireland. They have been providing technologies solutions for more than a century and are based in 100+ countries across the world. Their core businesses are communications, automation and control, power, transportation, medical and lighting. They have centered their European customer service center in Cork (Ireland).They now have available a position for a Dutch Helpdesk Support Specialist.

Role: In the role of Helpdesk specialist you will carry out a variety of activities uppermost on the list of duties is identifying, evaluating and prioritizing customer problems and complaints. In addition you are responsible for the implementation of training programs in relation to new technologies, procedures and customer service enhancements. You will also have worked with customers via phone, email, chat or other communication tools and be accustomed to tracking interactions and key service and follow up data.

Skills: Our client demands that the candidate possesses previous helpdesk experience and a solid IT background. It is also desired that the candidate shall possess strong PC Skills. Most importantly you must have fluent Dutch and English to be considered for this position. In addition it is essential to have advanced presentation skills and experience in organization development. Finally you need to demonstrate effective communication skills as well as people and performance management skills.

Gains: As part of a premium IT support team, you will improve your general knowledge in IT and technical know-how. This job will enrich your profile with valuable abroad experience, allowing you to use and develop your languages skills in an international environment. The on offer is a very attractive 21500 per annum + relocation. If you think this job is for you, please do not hesitate to contact us.

Origin Multilingual
Ireland:+353 0 1 685 4448
UK:+44 0 20 7136 3000

Expires on

6/17/13 12:00 AM

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