Technical Consultant

Portsmouth, United Kingdom

Title: Technical Consultant/ Software Support Engineer/Software Consultant/Technical Engineer
Salary Range: to 50,000 plus car /allowance plus bonus plus benefits
Ideal skills: FileNet Image Services. Administration/Installs/Upgrades, eProcess and Process Engine, FileNet IDM Web and Desktop + Capture.
Location: Hampshire but can be home based
Start: ASAP


Description:

An excellent opportunity has arisen for a Technical Consultant/ Engineer. My client has just gone through a major acquisition, are going through major expansion and now have in excess of 300 customers in over 30 countries. Due to new projects and expansion they now require an experienced Technical Consultant/Software Support professional to work in a client facing capacity The successful candidate can split their time between home and the office and my client will provide career development and training. In this role you must have experience in Filenet.

My client is a global company providing imaging, document management, records management, eMail archive, and storage solutions. They own a number of leading edge Software products and support a number of Key Vendor products such as IBM's Filenet and Datacap solutions.

The successful person will join the growing Software Support Team and take specific ownership of support for strategic Customers. This role will include both onsite and offsite support.

The successful candidate(s) must have experience of working in a high pressure Customer environment and be able to demonstrate how they respond to critical Customer requirements in a professional way. The role can be home based or office based depending on the geography of the successful candidate.

The exact skills require are:

Deep knowledge of the following legacy software

1) FileNet Image Services. Administration/Installs/Upgrades
2) eProcess and Process Engine
3) FileNet IDM Web and Desktop + Capture

A good working knowledge of the core P8 stack is essential as is experience of installations and upgrades of: Content Engine, Process Engine, WorkplaceXT.

This is an excellent opportunity so call now to hear more about this role