French Customer Support agent in Lisbon, Portugal

Lisboa

Company: Our client is a leading global IT company that has in excess of 20 years experience providing IT solutions to their EMEA client base. They provide superior results in managing customer care and IT support and collections programs for their clients. They have offices in 60 Countries, over 100,000 staff and revenues in excess of $5bn.

They have a new project in their Lisbon, Portugal office to support their French corporate customers. This project is to support French speaking client`s mobile devices and technology products.

Role: New positions have been created to support their French b2b and b2c customers. The position will see you support a range of internet enabled technology products for customers in French speaking countries. You will receive calls, emails and instant messages from clients and will be responsible for managing their cases. This will require you to troubleshoot IT queries, research answers and respond to customers so that logged cases can be closed quickly and efficiently.


Skills: The ideal candidate will speak Fluent French, possess previous customer service or technical support skills and be able to troubleshoot queries.

Gain: Full technical and product training will be provided to allow you quickly get up to speed. The position offers a competitive local salary and company accommodation in a city centre apartment. If you would like to use your French and work in Lisbon contact us to find out more.

Spain +34 931 815 635
Germany +49 69 5007 1333
Ireland +353 1 2313100
UK +44 20 7136 3000

customer service, client support, customer support, call centre, customer care, client retention