Italian Customer Service Executive Madrid Spain

Madrid

Company: Our client is well known as one of the companies at the forefront of internet security, desktop security and web filtering technologies. Their software has been deployed by Enterprise and Small, Medium and Large customers across the US, Europe and Asia. They currently have a vacancy for an Italian Customer Service Executive based in Madrid Spain.

Role:
In the role of Italian Customer Service Executive you will be responsible for:

- Delivering service excellence by efficiently problem-solving and reacting to customer situations in a professional, polite and clear manner
- You must Follow Policies and Procedures in a positive manner
- You will also have a strong understanding of brand policies & empowerment to resolve the customer service requests raised.
- Forwarding any issues to the Team Leader, to ensure the group maintains professionalism at all times.

Skills:
- The ideal candidate must be fluent in English and Italian
- You must also have ability to operate a Desktop Computer System and possess a familiarity of Operating System (Windows 2000), MS Word & Excel.
- Possess ability in using Communication applications such as telephony equipment
- Excellent written and verbal communication skills in native language

Gains:Our client is a very successful company who are in a period of rapid growth.They are offering the ideal candidate a very attractive salary of 18k per annum. If you feel this is a role you cannot miss please to not hesitate to contact us.

Merrow Language Recruitment & BeesWax Europe are specialist Language Recruitment Consultancies. With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.

UK+44 20 3468 4181

Customer Service Representative, Contact Centre, Call Centre, Client Service Executive