CISCO Inside Sales
German Inside Sales Account Manager (ISAM)
(with fluent English)

Location: Newcastle
Salary: 7.50 per hour - OTE of 26,000 (inc bonus) & additional incentives
Hours of Work: Mon to Fri, 37.5 hours per week, flexible between 8.00 am and 6.00pm

The Inside Sales Account Manager is responsible for developing revenue through telephone and email contact with end users, and partnering with all relevant contacts to achieve revenue targets for sales within their given allocation.

The Inside Sales Account Manager will be given a list of "Named Accounts" in their region to work on, and potentially a geographical territory to cover. From time to time, the ISAM may be given additional data sources for end users which are not currently named to them, and these they must profile and add to their Named Account List as appropriate.

In this role, the ISAM will NOT be taking orders directly from End Users, but will work with Cisco Resellers & Partners, who will quote and supply the end user. It is therefore important that a successful ISAM has an understanding of the Channel model and, ideally experience with working with Partners.

The successful applicant will also have the following skills:
Ability to develop relationships with end user decision makers, understands their Service Support requirements, define solutions which Cisco can offer to meet these requirements and sell value proposition.
Knowledge of Cisco competitors and the ability to position Cisco against the competition wherever appropriate.
Accurate forecasting skills, as each ISAM must produce a weekly/monthly/quarterly forecast, which is submitted to senior management within Cisco.

The Inside Sales Rep will be measured on:

Weekly Pipeline generated
Bookings revenue against target
Number of telephone calls per day
Time spent on telephone per day
A range of other sales activities
Number of Accounts Contacted per week.
Activity with Reseller Partners

A Successful Inside Sales Account Manager will have the following:

Articulate telephone manner.
Experienced user of MS Office applications
Previous usage of Contact Management Systems
Previous usage of web based applications
Knowledge of the IT industry
Power of persuasion, and ability to overcome objections
Formal sales training history
Previous experience in a target carrying role, and ability to demonstrate a successful track record of achievement against targets
Knowledge or experience of selling through Channels
Good work ethic, reliability, punctuality, integrity
Good communication and listening skills
Aptitude for learning
Ambition and will to succeed

*Not Specified*