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Guest Relation Agent abroad (5* Hotel), Erbil



Erbil, Iraq 

Job Category:

Administrative, Customer Service, Hospitality

Job Views:




Expiry Date:


Job Description:

We are looking for Guest Relation Agent for work at luxury hotel in Erbil.

Our Customer is a luxury city-center hotel offering a unique pre-opening experience and career progression. The hotel raises the level for sophistication and luxury with a stunning look and ambience. This 5-star property stands out as an oasis of glamour and serenity.

Your specific duties will include:
Welcoming guests in a friendly and professional way
Addressing and escalating customer complaints
Review arrival lists to welcome guests
Attend to special guests (e.g. VIPs) and answer their inquiries
Provide information about amenities, area and venues and promote services
Anticipate guest needs and build rapport with customers
Record information in the logbook daily
Ensure compliance with health and quality standards

Specific qualifications for the position include:
Fluent English
Professional in dealing with the guests
2 years’ experience 
Knowledge of Opera and Micros will be an advantage

Salary 750 USD
High quality staff housing, sharing
Swimming pool, Gym, Games room
Visa, Flight ticket (1 incoming, 1 return)
Medical insurance coverage
Laundry, Meals and Transportation
21 calendar days’ annual leave and 12 public Holiday
2 years’ contract

Employment Type:

Full time
Company Info
str. Voloska
Kyiv, Ukraine
Phone: +38-044-461-97-94
Web Site: clarusapex.com
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Company Profile

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