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Employers

Guest Relations Agent abroad (luxury hotel), Erbil

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Location:

Erbil, Iraq 

Job Category:

Administrative, Hospitality, Leisure, Tourism
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Job Views:

562

Posted:

10.12.2018

Expiry Date:

27.12.2018
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Job Description:

Our Customer is a luxury city-center hotel offering a unique pre-opening experience and career progression. The hotel raises the level for sophistication and luxury with a stunning look and ambience. This 5-star property stands out as an oasis of glamour and serenity.

This Hotel is the true essence of Middle Eastern Hospitality. It offers the ultimate combination of outstanding amenities and a perfect location to welcome guests for business and leisure.

Your specific duties will include:

  • Welcoming guests in a friendly and professional way

  • Addressing and escalating customer complaints

  • Review arrival lists to welcome guests

  • Attend to special guests (e.g. VIPs) and answer their inquiries

  • Provide information about amenities, area and venues and promote services

  • Anticipate guest needs and build rapport with customers

  • Record information in the logbook daily

  • Ensure compliance with health and quality standards

 

Specific qualifications for the position include:

  • Fluent English

  • Professional in dealing with the guests

  • 2 years’ experience

  • Knowledge of Opera and Micros will be an advantage

 

Benefits:

  • Salary 750 USD

  • High quality staff housing, sharing

  • Swimming pool, Gym, Games room

  • Visa, Flight ticket (1 incoming, 1 return)

  • Medical insurance coverage

  • Laundry, Meals and Transportation

  • 21 calendar days’ annual leave and 12 public Holiday

  • 2 years’ contract

Employment Type:

Full time
Company Info
ClarusApex
str. Voloska
Kyiv, Ukraine
Phone: +38-044-461-97-94
Web Site: clarusapex.com
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Company Profile


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