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Employers

Guest Relations Agent abroad (5-star hotel), Erbil

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Location:

Erbil, Iraq 

Job Category:

Customer Service, Hospitality, Other

Salary:

$750.00 - $850.00 per month
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Job Views:

382

Posted:

14.11.2018

Expiry Date:

27.12.2018
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Job Description:

Our constant Employer is actively looking for experienced Guest Relations Agent for work in 5-star hotel in Erbil, Iraq.

Our Customer is a luxury city-center hotel offering a unique pre-opening experience and career progression. The hotel raises the level for sophistication and luxury with a stunning look and ambience. This 5-star property stands out as an oasis of glamour and serenity. This Hotel is the true essence of Middle Eastern Hospitality. It offers the ultimate combination of outstanding amenities and a perfect location to welcome guests for business and leisure.

Responsibilities:

  • Welcoming guests in a friendly and professional way;

  • Addressing and escalating customer complaints;

  • Review arrival lists to welcome guests;

  • Attend to special guests (e.g. VIPs) and answer their inquiries;

  • Provide information about amenities, area and venues and promote services;

  • Anticipate guest needs and build rapport with customers;

  • Record information in the logbook daily;

  • Ensure compliance with health and quality standards.

 

 

Job Requirements:

  • Fluent English;

  • Professional in dealing with the guests;

  • 2 years’ experience;

  • Knowledge of Opera and Micros will be an advantage.

Salary Benefits:

  • Salary 750 USD;

  • High quality staff housing, sharing;

  • Swimming pool, Gym, Games room;

  • Visa, Flight ticket (1 incoming, 1 return);

  • Medical insurance coverage;

  • Laundry, Meals and Transportation;

  • 21 calendar days’ annual leave and 12 public Holiday;

  • 2 years’ contract.

Employment Type:

Full time
Company Info
ClarusApex
str. Voloska
Kyiv, Ukraine
Phone: +38-044-461-97-94
Web Site: clarusapex.com
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Company Profile


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