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Employers

APPLICATION SUPPORT ENGINEER, Any Region

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Location:

Any Region, Malta 

Job Category:

Other
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EU work permit required:

Yes
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Job Reference:

6577

Job Views:

32

Posted:

01.06.2019

Expiry Date:

16.07.2019
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Job Description:

APPLICATION SUPPORT ENGINEER

Department: IT Operations
Reports To: Head of Operations

Our client is a Technology Platform Provider, being considered among the top most innovative gaming platforms in the Gaming industry. Their services have a wide variety of operators, from start-up clients to the top operators in the world.
They are looking to recruit for top players in their respective fields; stars who do not shy away from innovating and taking bold steps with those ideas to see them realized!
In their team, you will work hard and have fun doing it! Employees are given the required space to thrive, build, experiment, and contribute across a number of product features and modules. In our client’s company careers come with great perks! Are you up for the challenge?

ESSENTIAL DUTIES/RESPONSIBILITIES
As our new Application Support Engineer, you will oversee several important tasks, like the following:
  • Provide support to customers and the internal team and participate in the 24/7 on-call service delivery roster
  • Produce, research and develop application software on Windows and Linux/UNIX platforms
  • Facilitate the Continuous Integration and deployment
  • Liaise with customers to improve their overall experience, managing customer expectations.
  • Assess customer feedback and provide internal feedback to project management as appropriate. Raise red flags and follow escalation procedures
  • Ensure that all Service Level Agreement parameters are met at all times and produce incident reports and Root Cause Analysis feedback
  • Ensure technical documentation is provided. Collaborate with architects and other developers to produce correct design
  • Help remove technical impediments raised by the team
  • Respect coding best practices and adhere to coding conventions. Take responsibility for estimating, planning, and managing all of your own tasks and report on progress
  • Collaborate closely with all the other members of the team to take shared responsibility for the overall efforts that the team has committed to
  • Resolve issues raised via the JIRA system and maintaining issue statuses and reporting to the appropriate project manager, team lead, operations manager or client

REQUIREMENTS
  • An IT- related degree
  • 3+ years of development/support experience Actively Seek New Knowledge & keep up with the latest trends
  • You are fluent in some or most of the following technologies: MySQL, C#, LINQ, , Redis, HTML5, JavaScript, jQuery
  • Knowledge/Experience in the following technologies (HTML5 / JavaScript / jQuery / React / SASS / MongoDB)
  • Knowledge and experience using MySQL and IIS backend, or any other backend configuration may be necessary from time to time
  • Knowledge on MVC, .Net, PowerShell, Unix and Atlassian products will be considered a plus
  • Excellent communication skills. A fair command of the English language is an important asset!

IF INTERESTED, PLEASE SEND YOUR CV TO LUCA@BETTINGCONNECTIONS.COM
Company Info
Betting Connections
High Street
Sliema, Malta
Phone: +356 27 204 520
Web Site: www.bettingconnections.com
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