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Employers

FRENCH CUSTOMER SUPPORT REPRESENTATIVE, Sliema

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Location:

Sliema, Malta 

Job Category:

Customer Service
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EU work permit required:

Yes
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Job Reference:

7267_1600265066

Job Views:

24

Posted:

26.11.2020

Expiry Date:

31.10.2020
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Job Description:

Our iGaming client is looking to expand its Customer Service team and currently has openings for
French speaking Customer Support Representatives.

Responsibilities:

Respond to players via live chat & emails
Document and delegate in-game bugs and other issues
Troubleshoot new issues directly with our players
Interact with various departments (VIP, marketing…) to improve gameplay for players
Extra tasks upon request (call campaigns, translations…)
Ensure customer satisfaction and provide professional customer support

Requirements:

Online customer service background
Passion for Customer Service
Solid writing and communication skills (in French & English)
Excellent problem-solving abilities
Strong understanding of gaming
Available to work flexible hours (evenings, weekends)
Company Info
Betting Connections
High Street
Sliema, Malta
Phone: +356 27 204 520
Web Site: www.bettingconnections.com
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Company Profile


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