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Customer Insight Analyst, Sliema



Sliema, Malta 

Job Category:

Information Technology

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Job Description:

A state-of-the-art online gaming platform is looking for an experienced Analyst to join their team.
As a valued member of the Business Analytics Department, you will work closely with various teams (Casino, Affiliates, VIP, Marketing and Commercial) to assist them building reports & dashboards but also build segmentations and perform deeper analysis to enhance performance.
The role reports to the Head of Business Analytics and is based in Malta.


Conduct on ad hoc analysis and perform reporting tasks to come up with solutions to business problems and to facilitate decision making
Creating reports, dashboards and support to end-users in the use of the data
Working closely with retention and marketing teams in segmentations building and ROI analysis
Work with various end-users in understanding the business requirements
Present data and analysis results in clear, easy to digest way


1-3 years experience in a similar role in the online gaming industry
Proficiency in querying databases using SQL (strong experience of large database querying) and in the use of data visualization and BI tools
Good knowledge of BI Tools (e.g. QlikView/QlikSense, Tableau or Power BI) and experience in data modelling techniques
Advanced Excel skills and first experience with Statistical software like KNIME, R or similar
Ability to deliver high quality work and to clearly communicate results and ideas to non-technical people, both spoken and written
A Bachelor's Degree in Mathematics, Computer Science, Statistics or Economics.
Great at problem solving and critical thinking
A positive mental attitude, passion for data analysis and attention to detail
Independent worker with high drive to achieve results but also good ability to work with diverse team within an international environment
Company Info
Betting Connections
High Street
Sliema, Malta
Phone: +356 27 204 520
Web Site: www.bettingconnections.com
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