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Risk and Ecommerce Analyst, Sliema



Sliema, Malta 

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Job Description:

Our client is looking for expand their team and they are looking for a Risk & E-commerce Analyst in Malta. The company provides services within igaming industry.

Review accounts registrations perform checks on established customers and request the relevant KYC documents based on determined customer risk level and internal procedures.
Monitor gaming and financial activities across all channels to identify, assess and mitigate fraudulent behaviour, chargebacks and bonus abuse. Act according to internal procedures with regards to transactions acceptance and account restrictions.
Review, validate or deny players’ withdrawal requests in a timely manner, via different payment methods offered, while following up any payment-related issues.
Register and analyse chargeback disputes.
Proactively and reactively conduct analysis to link unidentified transactions and accounts to known fraudulent activity.
Share fraud trends to improve team knowledge and understanding of ongoing behaviours.
According to internal policies, perform risk assessment and profile accounts to identify those that may require CDD and EDD.
Detect and monitor possible Money Laundering transactions, forward appropriate Suspicious Activity Reports (SARs) to the Money Laundering Reporting Officer.
Act on signs of Gambling Addictions according to Responsible Gaming requirements and Social Responsibility.
Provide daily / weekly / monthly risk assessment reports.
Respond to Risk, Fraud and Payments related communications with Customer Service team and other departments in a professional and timely manner.
Remain updated with active bonus campaigns and their vulnerabilities in order to prevent business losses.
Reporting of urgent matters such as downtime and multi-user problems to the relevant team and Head of Department.
Assisting the line manager in any ad-hoc projects linked to the Ecommerce team scope.
Always maintain internal and external communication at professional and high standards.

At least 1 year experience of counter fraud, risk mitigation and payments within the Online Gaming industry.
Excellent oral and written skills in English.
Computer literate with good knowledge of Microsoft software: Outlook, Word, PowerPoint.
Good knowledge in Know Your Customer verification.
Good practical knowledge of customer due diligence processes, Risk Mitigation, AML, Responsible Gaming and data protection.
Good knowledge of gameplay checks and potentially damaging activities and patterns.
Able to work with minimal supervision.
Attention to details and inquisitive nature and confident in the decision making.
Ability to motivate oneself in challenging conditions.
Company Info
Betting Connections
High Street
Sliema, Malta
Phone: +356 27 204 520
Web Site: www.bettingconnections.com
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