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Employers

German Customer Service Agent, Malta

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Client:

SpotOn Connections Recruitment Solutions

Location:

Malta, Malta 

Job Category:

Customer Service

Salary:

- per year

EU work permit required:

Yes
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Job Reference:

2819382

Job Views:

19

Posted:

15.03.2018

Expiry Date:

29.04.2018
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Job Description:

Job Description:
 
  • Answering customers enquiries via phone, email and live chat in a timely and professional manner
  • Working together with the Payments/Fraud department to solve problems regarding customers questions
  • Working together with CRM and Tech department to solve problems and improve the system and give the customers a better service
  • Assist the Marketing Department and Country Manager with local promotions and be updated on activities in the local market
  • Understand and follow procedures for the Customer Support Department and report any aberrations to the closest manager.
 

 

Job Requirements:

Qualifications:
 
  • Native German speaking, also having fluent English
  • Ability to listen and come up with solutions to customers problems
  • Ability to work independent and as a part of a team
  • Work well under pressure
  • Be flexible when it comes to working hours
  • In this role, we are looking for someone with an energetic and driven personality, with a strong entrepreneurial spirit, who embraces the possibility of truly making a difference within our organisation.
 
 

Employment Type:

Full time
Company Info
SpotOn Connections

Cascais, Lisboa, Portugal
Phone:
Web Site: Spotonconnections.com
Save Contact
Company Profile


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