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Employers

CS Agent (German or Finnish or Norwegian Speaking), Sliema

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Location:

Sliema, Malta 

Job Category:

Customer Service
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EU work permit required:

Yes
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Job Views:

20

Posted:

22.03.2018

Expiry Date:

06.05.2018
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Job Description:

Our client is a leading Gaming company here in Malta. Currently they are seeking for German, Finnish or Norwegian Speaking Candidates to expand their diverse workforce.

Main Duties

- Handling customer inquires, requests and complaints via email, phone and live chat.
- Provide solutions to customers, addressing their issues and requests
- Work as part of a dynamic team of professionals
- Liaise with other departments across the business and report market activities
- Assist the fraud department with fraud checks and processes
- Be pro-active in proposing improvements and informing management on recurring customer issues

 

Job Requirements:

Qualifications & Experience

- Native or fluent in German, Finnish or Norwegian language
- Proven experience within a multilingual customer service environment
- Customer service focused
- Excellent communication skills both written and oral
- Ability to work independently with minimal supervision
- Flexible and a team player
- Must be able and willing to work shifts, including weekends
- Willingness to relocate to Malta (Relocation Package)

Employment Type:

Full time
Company Info
Triple 3 Group
Plaza Commercial Centre, Bisazza Street Sliema SLM1640 Malta
Sliema, Sliema, Malta
Phone: +356 2010 6220
Web Site: www.triple3group.com
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Company Profile


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