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Employers

Japanese speaking Customer Support Agent, Sliema

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Location:

Sliema, Malta 

Job Category:

Customer Service
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EU work permit required:

Yes
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Job Reference:

5877

Job Views:

9

Posted:

06.08.2018

Expiry Date:

20.09.2018
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Job Description:

Our client is looking for a customer support specialist with Japanese language to service primarily Japanese and English-speaking players over a multi-brand platform.
 
Responsibilities:

  • Assisting players via chat and e-mail
  • Overall responsible providing WOW experience to the players.
  • Maintain customer focus and respond to customer queries following company guidelines
  • Clarify and guide customers with all requests and escalate and follow up where necessary
  • Work within a dynamic team, support team members whilst contributing to the company values
  • Maintain professional working relationships with customers and colleagues

 
Requirements:

  • Previous experience in customer service or similar position
  • A team player with a positive attitude
  • Good communication and IT-skills
  • Fluency (Native level) in Japanese and excellent English communication skills, both written and spoken
  • The chosen candidate will have a clean police record and hold valid work permit to work in Malta
Company Info
Betting Connections
High Street
Sliema, Malta
Phone: +356 27 204 520
Web Site: www.bettingconnections.com
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Company Profile


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