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Employers

PAYMENTS ANALYST, Sliema

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Location:

Sliema, Malta 

Job Category:

Finance
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EU work permit required:

Yes
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Job Reference:

5754

Job Views:

14

Posted:

09.08.2018

Expiry Date:

23.09.2018
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Job Description:

PAYMENTS ANALYST

The purpose for this role is to monitor customer’s deposits, identify and check activities and ensure all player winnings are paid in a timely and efficient manner.
The selected candidate will be part of a team of 10 Analysts and report to the Payments Team Leader.
Responsibilities:
–             Check and process online e-gaming withdrawals in fast and efficient manner
–             Monitor incoming payments flows
–             Make sure the payments services, provided to the customers, are undisruptive
–             Actively follow industry news and trends
–             Running daily Reports
–             Ensuring VIP withdrawals are processed in a timely manner
–             Identify and report improvement areas according to company procedures
–             Work towards set KPIs
–             Provide 2nd line support to Customer Support Department via our internal channels, ticket system
–             Dealing with KYC if required
–             Knowledge of customer verification process for different regulations
–             Liaise with external payments teams to resolve any pending issues
–             Report incident according to company guidelines
–             Working across different Brands
–             Assist the Payments Team Leader if required
 
Skills & Competencies
–             On-line gaming experience in payments area
–             Knowledge of Payment Providers systems such as e-wallets, bank providers and credit card
–             Excellent attention to detail
–             High proficiency of English
–             Clear thinking and problem solving
–             Proactivity and being able to make decision
–             Flexible and willing to work on shift basis
–             Working under time pressure
–             Open friendly communication with other members of the team
Company Info
Betting Connections
High Street
Sliema, Malta
Phone: +356 27 204 520
Web Site: www.bettingconnections.com
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Company Profile


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