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Service Management Centre Engineer, Malta



Malta, Malta 

Job Category:

Information Technology
€0.00 - €0.00

EU work permit required:


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Job Description:

Role description:

  • Forming part of the OSS team, the chosen candidate will be responsible for the various Operational Support Systems that are used within the Technology and Networks departments
  • These systems include network monitoring, IT system monitoring, automation, ticketing, reporting platforms, KPI dashboards amongst others
  • Candidate would be required to:
  • Conduct research to identify the best solutions for various IT requirements
  • Develop and implement various OSS related tools and be responsible for the maintenance and upkeep of these tools on various platforms
  • Administer various systems and applications pertaining to monitoring, ticketing, dashboards and reporting
  • Analyse and find trends amongst issues in order to find common root causes
  • Maintain documentation pertaining to the tools that the team is responsible for

Desired experience/qualifications:

  • Experience in a systems engineering role
  • Experience with Linux would be considered an asset
  • Experience with monitoring tools is required
  • Experience with scripting tools
  • Basic ITIL foundation knowledge
  • Basic SQL knowledge is required
    *Dear Candidate, kindly note that this role is not managed by Castille. Vodafone, in this case, is responsible to manage the application process. In case of any difficulties, feel free to contact brand@castilleresources.com, and we will direct your query to the relevant contact at Vodafone.
Company Info
Castille Resources Ltd.
Castille Resources, Casa Leone, Pjazza Robert Samut, Triq l-Imhazen Floriana, Malta
Floriana, Floriana, Malta
Phone: (+356) 20 933 000
Web Site: www.castilleresources.com
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