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Academic Relations Specialist, AMSTERDAM





AMSTERDAM, Netherlands 

Job Category:



48000 (package) - per year

EU work permit required:


Job Reference:

AR Specialist

Job Views:




Expiry Date:


Job Description:

With more than 3000 employees worldwide, ETS is the world’s largest private educational assessment and research organization. ETS’s mission is to advance quality and equity in education worldwide. ETS’s assessment tools, such as the TOEFL® test and the GRE® test, are internationally recognized in the world of education and English language learning.
ETS Global, the international subsidiary of ETS, is recruiting an Academic Relations Specialist to work in the field of Higher Education.
Working in the Academic & Government Relations team, you will have the following responsibilities:
Client Relationship Management
  • Ensure  effective management of university and organizational clients that use GRE and TOEFL scores leveraging excellent communication and problem solving skills
  • Identify and/or understand institutional needs and challenges related to postgraduate and business school admissions in Europe
  • Develop strong working relationships with key decision makers and influencers
  • Manage client inquiries and resolve issues in an effective and timely manner
  • Conduct presentations to clients face to face or via webinars and represent GRE and TOEFL at industry conferences
Business Development
  • Encourage business/professional and postgraduate schools with English-taught programs throughout Europe to use GRE revised General Test scores in their admissions process
  • Leverage network of contacts in higher education institutions and organizations to secure appointments with admission process decision makers
  • Communicate client needs internally
  • Gather, analyze and report market intelligence

Job Requirements:

Relevant Years of Experience Required:
  • Minimum of 7 years of professional experience in Higher Education and/or client relations
Education, Certifications, or Special Licenses
  • Advanced Degree in Education or Business Administration is preferred
  • Experience in graduate or business school admissions, teaching, sales, or administration is desired
Other Requirements
  • Understanding of European higher education (i.e., system, policies, admissions process and requirements) in general and graduate and business schools in particular is preferred
  • Experience working in multilingual and multicultural team environment
  • Strong written and verbal communication skills in English
  • Organizational ability, flexibility and relationship building interpersonal skills
  • Ability to make public presentations
  • Strong customer service orientation
  • Availability for travel (30-35%), including some weekend work
Full time position – based in Amsterdam, The Netherlands
Contract: 1 year with possibility of extension
To apply, please send your CV and a cover letter by December 12th 2014 to

Salary Benefits:

Medical insurance
Pension scheme

Employment Type:

Full time
Company Info
AMSTERDAM, Noord-Holland, Netherlands
Phone: 33 1 40 75 95 40
Web Site: www.etsglobal.org
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