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Employers

Customer Service Representative S24 (m/f) UK & Ireland, Maastricht, Maastricht

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Location:

Maastricht, Netherlands 

Job Category:

Automotive, Customer Service
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EU work permit required:

Yes
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Job Reference:

A50

Job Views:

1256

Posted:

21.11.2016
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Job Description:

Our client is a well-known international car manufacturer and its Customer Service Center is the central point of contact in Europe, caring for the needs of current and prospective customers.
 

Customer Service Representative S24 (m/f) UK & Ireland, Maastricht

 

Your Responsibilities:

You work in the Service24h department, which is available 365 days per year, 7 days a week and 24 hours a day for customers in need of roadside assistance. Employees answer inbound customer requests for roadside assistance in the customer’s native language and offer help on the phone or coordinate assistance through our client’s authorized service providers. The philosophy is to ensure the customers mobility as quickly as possible.

Job Requirements:

• Higher vocational education
• Good written and verbal skills
• Advanced negotiation skills
• Computer literacy
• Very good knowledge of geography and culture from your home country
• Experience in customer care
• Good understanding of customer satisfaction
• Team player
• Open-minded to a diversity of cultures
• Ability to prioritize, analyze, plan and coordinate on high volumes

Salary Benefits:

• You will get an attractive salary plus a great variety of bonuses
• You will receive an initial training
• Working hours 30- 37.5 hours a week, shifts including nights and weekends
• A comprehensive relocation package
• You will work in a growing international company in an ambitious, professional and dynamic environment with great chances for your personal and professional development

Employment Type:

Full time
Company Info
people-s-place GmbH
Johann-Miller-Str. 3
Ulm, Baden-Württemberg, Germany
Phone: +49 (0) 731 14412811
Web Site: www.people-s-place.com
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Company Profile


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