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ASML - EUV Upgrades Generalist - Multiple Graduate Opportunities, Veldhoven



Veldhoven, Netherlands 

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Job Description:

Do you have the drive to be the best possible technical conscience in the industry and have a can do and will do spirit? If so, then life as a CS Upgrade Generalist will enable

“Manage and keep track on complex field upgrades and activities, enabling the field teams to unlock the potential of ASML products for our customers”.

As a Generalist you are the first point of contact for technical support for Upgrades of ASML EUV Systems in the field.

You are responsible for identifying, documenting and driving improvements in order to reduce upgrade cycle time.
You will do this by analyzing the technical feedback given during the preparation phase and by driving solutions to issues that arise during upgrades. Further, you will create a better future as a “technical conscience” during the New Product Introduction phase of a commercial upgrade package by securing lessons learned to prevent issues from reoccurring on future upgrades. In all situations your first priority is to be an ambassador for safety.

Job Description
  • As an ASML EUV Upgrade Generalist you will be the technical expert who analyzes and reports the impact of issues found during the preparation phase of upgrades and advises on aspects like cycle time, parts usage, and skills needed.
  • Monitors the upgrades and advises on identifiable risk for the coming 24 hours.
  • Prevent known issues from occurring, securing lessons learned and by pro-active remote involvement in the upgrade.
  • First point of contact for troubleshooting technical problems and involving other departments when needed.
  • Deliver technical support to contribute to rapid solutions and containment of complex technical issues.
  • Take proper actions to minimize impact on cycle time when issues arise.
  • Involve additional help, from other departments (D&E, IE, MF, SV, etc.), in cases where we are not able to solve the issue in time. Ensure adherence to proper escalation process.

Context of the position
  • Flexibility to travel to other countries including Taiwan, Korea, USA and Israel, with short notice (30 - 50%) if needed, with uninterrupted periods up to 6 weeks in a row.
  • Candidates are expected to support the CS Upgrades for at least 2-3 years upon completion of training.
Company Info

Eindhoven, Noord-Brabant, Netherlands
Web Site: www.Qreer.com
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