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Customer Service Advisers - Swedish, Sofia



Sofia, Netherlands 

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Job Description:

We are looking to grow the Swedish team of expert Customer Service Advisers. With full training provided, you will support customers who are having challenges and are contacting us via phone, email or chat. Delivering a world class customer experience is key, and as part of this you will offer eligible customers the best service.

  • Communicate via telephone, mail and/or chat with existing customers in order to solve their inquiries
  • Give information about the product or service to existing customers and prospects
  • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
  • Proactively propose improvements and feedback in processes 
  • Maintain information in the system
  • Forward the more difficult inquiries to higher level if necessary

Salary Benefits:

  • Competitive remuneration scheme including monthly performance bonus
  • Social package including: additional healthcare insurance; gift vouchers; free ice-cream and fruits; social team activities
  • Variety of discounts in leading brands
  • To join a young and dynamic team in multinational environment
  • Opportunities for long-term professional career
  • Internal trainings and development accordingly global standards
  • Friendly and accessible office location
  • Opportunity for flexible working hours
  • Charity activities, team buildings and sport events
Company Info
Atalantaberm 23
Houten, Netherlands
Phone: +31-6-13167358
Web Site:
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