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DUTCH Speaking Sales Representative, Lisbon Portugal



Lisbon Portugal, Netherlands 

Job Category:

Customer Service


- per month

EU work permit required:


Job Reference:


Job Views:




Expiry Date:


Job Description:

Our Client is one of the largest e-commerce websites in the Netherlands and the market leader in the field of online sales of books, entertainment products, electronic devices and toys. Visitors of the online department store have access to over 6 million products with just one mouse click.
Market research shows that the store has been one of the most popular stores for Dutch-speaking customers in the Netherlands and Belgium. This appreciation reflects the continuous increase in the number of visitors as well as the many prices awarded to the store by the public.
The job
Together with your colleagues, you will be ensuring a competent and friendly customer service experience via phone, e-mail and chat.
Part of your daily activities will be:
  • Listening to customers’ questions and concerns, providing the best possible answers and solutions;
  • Troubleshooting regarding orders, deliveries, payments and returns;
  • Being the point of contact for external sellers;
  • Providing information about products;
  • Escalating and rerouting the necessary matters and issues to other departments.

Job Requirements:

Working hours
40 Hours per week on a rotational shift pattern from Monday to Sunday, 07:00h to 23:00h.
Rotating shifts
  You will be assigned a daily working schedule of 8 hours with an additional hour lunch break. You will be informed in advance about the working schedule.
  • Native/Fluent Dutch and good English (B2/C1);
  • Writing speed: 20 words per minute

Salary Benefits:

  • Renewable contract of 12 months;
  • Health Coverage and Private Health Care;
  • Attractive Salary with performance bonus;

Employment Type:

Full time
Company Info
Cross Boarder Talents
Tagus Park, Núcleo Central 100, Escritórios 293, 294 e 295. 2740-122 Oeiras - Portugal
Lisbon, Lisboa, Portugal
Phone: +351 215 836 491
Web Site: cbtalents.com
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