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Employers

Customer Support Engineer (BSC, Nokia), Poland

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Location:

Poland, Poland 

Job Category:

Telecommunication
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EU work permit required:

Yes
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Job Reference:

MM-2462

Job Views:

3324

Posted:

11.11.2014
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Job Description:

Our client require a large number of Customer Support Engineer who have experience with Nokia BSC equipment. Locations available cover Europe in Portugal (Lisbon) and Poland.

In Global Delivery Center the Customer Support Engineer (BSC, Nokia) will:

  • help Customers to recover from emergency situations by handling EMERGENCY SERVICE in own technology area
  • analyze root cause for critical situations
  • develop and deliver advanced services from Nokia Care portfolio
  • analyze and troubleshoot Customers' problems
  • reproduce Customers' problems in local laboratory, collect logs and additional symptoms
  • verify solutions provided by R&D
  • ensure proper problem handling, follow-up actions and issue regular update reporting
  • support various implementation and care projects around the world
  • gain telecommunication expertise in latest technologies
  • develop radio access network competence
     

Experience & Skills:

  • Good knowledge of BSS (base station) Nokia equipment
  • IP knowledge
  • Nokia product knowledge: BSC, mcBSC, RNC, BTS.
  • Troubleshooting experience
  • Netact experience

Interested? Apply now with your latest CV

Employment Type:

Full time, Contractor
Company Info
Comvergent Ltd
Lancaster Court, Well House Barns, Bretton
Chester, Cheshire West and Chester, United Kingdom
Phone: 01244 663547
Web Site: www.comvergent.co.uk
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Company Profile


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