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Customer Service Representative, Warsaw



Warsaw, Poland 

Job Category:

Customer Service


- per month

EU work permit required:


Job Reference:

Customer Service with German

Job Views:




Expiry Date:


Job Description:

Do you speak German at the minimum level of B1? Do you dream about professional development in a global company? Are you looking for new challenges and in international environments you feel, as we say in Polish, “like a fish in water”? If yes, it's you that we are looking for!
Currently, for our Client who has been developing his activity for over 15 years as a leader in the call center industry in the field of multichannel solutions, we are looking for a person willing to start working on an airline project.
What will you be responsible for?
  • Customer service of German, Swiss and Austrian customers of a well-known airline company
  • Answering incoming calls to clients
  • Creating a product database
  • Receiving and classifying requests
  • Advising the client on relevant activities - analyzing and solving problems
  • Cooperating with successive support lines (service engineers, second support line)
  • Maintaining  the high quality of services


Job Requirements:

What do we expect from you?
  • Very good knowledge of GERMAN (min. B2)
  • Good knowledge of ENGLISH
  • High communication skills
  • Enthusiastic attitude and willingness to learn
  • Lack of experience is not an obstacle!

Salary Benefits:

What we offer:
  • Stable employment based on a Polish contract
  • A series of trainings during which we will provide you with the necessary knowledge that will prepare you to take on new tasks
  • Private medical care
  • Sport card
  • International environment - people from all continents working in the same office
  • Ability to know foreign languages ​​in practice

Employment Type:

Full time, Part time
Company Info
Monster Polska

Warsaw, Poland
Web Site:
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