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Consultants – Fluent in Czech, Lisbon



Cross Boarder Talents


Lisbon, Portugal 

Job Category:

Consulting, Customer Service


€1,000.00 - per month

EU work permit required:


Job Reference:


Job Views:




Expiry Date:


Job Description:

Our client is implementing a  Assistance Center based in
Portugal, which will provide after sales services in 15 different countries across Europe.
The 15 countries are Italy, Portugal, Spain, France, Belgium, Netherlands, Luxemburg, Switzerland, Austria, Poland, CzechRepublic, Sweden, Denmark, UK and Greece.

Job Requirements:

Main Responsibilities
Reporting to the Operation Manager, the Consultant duties are:
• Handles retails requests in accordance with clients policies and assistance center procedures and targets, in order to provide the appropriate solution in a timely, effective and accurate manner;
• Handles requests with professionalism and accuracy via phone, e-mail;
• Provides first line support on different Customer's related topics in
order to reach Customer satisfaction.
Required Qualifications
• Higher vocational education;
• Fluent in English as corporate language (mandatory);
• Native or excellent level of Czech;
• Good computer expertise;
• Experience with customer care is valued;
• Ability to prioritize, analyze, plan and coordinate;
• Team player;
• Excellent communication skills (B2B);
• Strong focus on customer satisfaction.


Salary Benefits:

• Integration in an international company with a young, ambitious,
professional and dynamic environment;
• Initial training.
• Salary base (payed 14 months) - Consultant – 1000€*/month
• Food allowance (payed 11 months)
• Language Allowance (between 100 and 300€/month)
• Bonus of 5% of the annual salary.
• Relocation Package to support the new employees in the moving to Portugal.
If you are interested in this offer, please send us your resume in English
to Minerva.bernardo@cbtalents.com

Employment Type:

Full time
Company Info
Cross Boarder Talents
Tagus Park, Núcleo Central 100, Escritórios 293, 294 e 295. 2740-122 Oeiras - Portugal
Lisbon, Lisboa, Portugal
Phone: +351 215 836 491
Web Site: cbtalents.com
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