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Dutch Customer Service, Lisbon



Lisbon, Portugal 

Job Category:

Customer Service

EU work permit required:


Job Reference:

Lisbon, Portugal

Job Views:




Expiry Date:


Job Description:

We are looking for Dutch native speakers OR fluent in English (B2) to work as a Customer Service in call center environment in Lisbon, Portugal. Our client is one of the biggest flight low cost companies.

Mission of the project:

  • Provide information, solutions and counselling customers regarding the company’s
  • services;
  • Accept reservations and check in / check out
  • help the customer with her reservations and problems they may have

Job Requirements:


  • Native Dutch OR English level (B2)
  • Availability to work in rotating shifts from Monday to Sunday, from 7 am to 7 pm (schedules depending on the project)
  • Excellent listening and communication skills
  • Positive attitude and team spirit
  • Experience in customer service
  • For non-EU applicants, it is mandatory to hold a valid work permit

Salary Benefits:


Relocation Package for those living abroad that includes:

  • Three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€;
  • A renewable 6-month contract (CDD) from day one with the possibility for eventual CDI;
  • Full-time job (40 hours weekly);
  • Free training for all necessary software and product knowledge + continued training and development;
  • Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year);
  • Private Health Insurance + dental plan once you complete 6 months with the company + English speaking Doctor on site;
  • Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more;
  • Great office location with easy access by public transport (train, metro and buses);
  • Discounts at gyms, restaurants, beauty centers, pharmacies and many more businesses in the area;
  • On-site kitchen with access to utilities, weekly free fruit and reduced-price vending machines;

Employment Type:

Full time
Company Info
Cross Border Talents

Lisbon, Portugal
Phone: +351911980532
Web Site:
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Company Profile

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