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German speaking Customer Service Agent - Lisbon, Greater Lisbon



Greater Lisbon, Portugal 

Job Category:

Customer Service

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Job Description:

Our client, a world leading provider of Customer Experience Management recognized internationally, is looking for Multi-Lingual Customer Service Agents in Lisbon, Portugal. Lisbon is a picturesque city that combines ancient heritage with good food and drink as well as having a rich culture to boot.

This is a golden opportunity for a self-driven individual looking to build a career for themselves while living in one of the most breath-taking cities of Europe!

The role:

As a Customer Service Agent, you will be the 1st point of contact for many customers and will be expected to:

* Have an efficient, professional and personalised rapport with customers via phone;
* Create and keep an effective collaboration with the client’s partners;
* Maintain a constructive state of mind in difficult and stressful situation;
* Always be on the lookout for an effective solution to the Customer’s inquiries while also improving your performance.

Job Requirements:

The requirements: * Fluency in written and spoken English; * Fluency in German; * Superior empathetic skills; * An avid interest in IT, the internet and the world of tourism; * A team-player with efficient multi-tasking skills; * Superior verbal and written communication as well as being goal oriented. The benefits: * Accommodation assistance; * Training; * Health perks; * Opportunities for career advancement; * Spacious offices; * An excellent international work experience; * Competitive Salary package. To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere. We offer a 250 euro 'refer a friend' bonus for successfully placed candidates, so do refer your friends!
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