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Employers

German Collection Team Leader, Lisbon

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Location:

Lisbon, Portugal 

Job Category:

Banking
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EU work permit required:

Yes
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Job Reference:

5324_1600351360

Job Views:

37

Posted:

26.11.2020

Expiry Date:

01.11.2020
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Job Description:

The chosen candidate will be leading a team of 15 experienced Collectors while this person will be responsible to motivate and inspire team members. You will be analyzing their performance data, develop training methods and assist management with improving procedures and workflows.

Responsibilities:

Giving direction and guidance to Loan Administration Specialists in line with targets;
Lead by example, coaching and mentoring your team to be the best;
Conduct one to ones and performance reviews;
Communicate with external collection agencies;
Work closely with management to improve working procedures;
Most importantly, putting customers at the heart of everything you do.

Requirements

Fluency in both German and English
Experience in Managing a Team as well as serving Customers – Previous experience in similar role is required
Must be target driven, competitive and ambitious;
Enjoys working in an international company with many different cultures around you;
Great skills with MS Excel;
Located in Malta
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