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Employers

Di supporto nel settore finanziario, Lisbon

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Location:

Lisbon, Portugal 

Job Category:

Finance, Customer Service

Salary:

€1,045.00 - €1,045.00 per month

EU work permit required:

Yes
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Job Views:

2546

Posted:

08.03.2016
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Job Description:

We are looking for a Italian speakers with knowledge in general financial sector who also speak a second language to fill a position in a multinational contact center company in Athens, Greece.

You will be working for one of the best known, largest and most well respected multilingual Contact Centers worldwide; employing several thousand people around the globe, with offices in over 47 countries. The Contact Center handles more than 20,000 telephone based customer service projects every year on a global basis.

As a Customer Service Agent the key responsibilities are:
- Supporting the customer to achieve a successful outcome;
- Provide support to all customers on the client`s products, systems, peripherals and software;
- Logs calls from customer relationship database and follow escalation procedures to resolves problems;
- Tracks and follows cases to ensure that they closed in am efficient and timely manner;
- Be positive and productive;
- Takes on board feedback and adapt skills according.

Job Requirements:

- Fluent Italianlevel;
- Advanced English level;
- Experience at least 1-2 in similar position;
- Good knowledge of PC (hardware, software and internet);
- Excellent communication skills;
- Strong team spirit;
- Passionate about customer services.

Salary Benefits:

- Fixed term contract;
- 1045€ monthly Salary;
- Greek lessons free;
- Monthly performance bonus;
- Career development opportunities;
- Help for looking accommodation.

Employment Type:

Full time
Company Info
Cross Border Talents
Rua D. João V , Nº 24
Lisbon, Lisboa, Portugal
Phone: +351210415943
Web Site: http://www.cbtalents.com/en
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Company Profile


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