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Employers

French Speaker for Customer Support in Lisbon, Lisboa

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Location:

Lisboa, Portugal 

Job Category:

Telecommunication

Salary:

€1,045.00 - €1,245.00 per month

EU work permit required:

Yes
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Job Views:

2259

Posted:

19.07.2016
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Job Description:

French Speaker / Customer Service
At the moment we are looking for French speakers, to fill several vacancies in a multinational Contact Center Company in Athens.
You will be working for one of the best known, largest and most well respected multilingual Contact Centers worldwide; employing several thousand people around the globe, with offices in over 47 countries. The Contact Center handles more than 20,000 telephone based customer service projects every year on a global basis.

Mission:

To handle questions and problems via email that focus on all aspects of the customer experience in their program.
To maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
To perform data entry and uses software programs.
To have research skills in order to analyze problems and then drive email to resolution.

The Job:

Receiving inquiries through mostly emails and chatting applications (occasionally inbound calls as well) within a busy customer service team.
Acting as the first point of contact for all English speaking clients.
Pro-actively responding to customer queries in  English via emails and chat.
Data inputting and information management.
Liaising with the team leader to resolve any customer complaints/issues.

This is a project based environment and there are real opportunities to develop within the role and also within the company itself.


The Company Offers:

Travel expenses paid
International Working environment
Accommodation: Our client offers the first 15 days of stay in a Hotel, during this time will
have a Company looking for accommodation according to your expectations.
Excellent relocation package (including flight ticket, taxi from the airport to the hotel, up to two weeks hotel accommodation)
Production Bonus
Career Development Opportunities
Extra overtime pay
In-House doctor and examination center
Greek lessons
Welcome event
Employee Discount book with special employee offers and discounts
Production Bonus: 0 - 200€

Job Type: Full-time

Salary: 1,045.00€ /month gross

Job Requirements:

Prerequisites:

Graduates of High School, College, University
Fluent to native standard English
Good Knowledge of PC (hardware, software, internet)
Excellent communication skills
Strong team spirit
Passionate about customer services

Salary Benefits:

Possibilty of Bonus: 0 - 200

Employment Type:

Full time
Company Info
Cross Border Talents
R. da Cova da Moura
Lisboa, Lisboa, Portugal
Phone: 968399295
Web Site: http://cbtalents.com/en
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Company Profile


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