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Employers

Arabic Speaking IT Technical Support, Lisbon

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Client:

Cross Border Talent

Location:

Lisbon, Portugal 

Job Category:

Internet, Technical
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EU work permit required:

Yes
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Job Views:

2096

Posted:

24.08.2016
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Job Description:

Cross Border Talents (www.crossbordertalents.com/en) has an offer for you at the Contact Centre in Greece. At the moment we are looking for Arabic, who also speaks a second language, to fill several vacancies in a multinational Contact Center Company in Athens.
 
You will be working for one of the best known, largest and most well respected multilingual Contact Centers/BPO worldwide; employing several thousand people around the globe, with offices in over 47 countries. The Contact Center handles more than 20,000 telephone based customer service projects every year on a global basis.
 
Conditions:
  • Advanced Knowledge of PC (Hardware, Software, Internet) and Ms Office
·         Soft Skills (Active listening; Good problem solving skills; Resilience; Team Work)
·         Previous experience (minimum 3 months)
·         Native Arabic, Fluent English and French (optional)  
Responsibilities:
  • To have a sound knowledge of all products and services, understanding their use and functionality.
  • To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
  • To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy.
  • To be able to offer recommendations to common problems or frequently asked questions.
 
Benefits:
·         Travel Expenses: Flight ticket provided
·         Accommodation: Our client offer the first 15 days of stay in Hotel
·         Language: Free Greek language lessons
·         Exceptionally multicultural environment
·         2 extra full salaries paid per year
 
Salary per month: Salary + Monthly Performance Bonus (0-200 €) + Extra Time
 
Job Type: Full-time

Salary Benefits:


 

Employment Type:

Contractor
Company Info
Cross Border Talents
R. da Cova da Moura
Lisbon, Lisboa, Portugal
Phone: 215836491
Web Site: http://www.cbtalents.com/en
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Company Profile


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