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Italian or French Customer Support Agent, Lisbon, Porto



Porto, Portugal 

Job Category:

Customer Service


€800.00 - €1,500.00 per month

EU work permit required:


Job Views:




Expiry Date:


Job Description:

 Cross-Border Talents it´s a recruitment agency that enables great talent to find great job opportunities. With years of recruiting in the international labour market we have the skillsets to match client´s needs with candidates expectations.
At this time, we have some interesting projects for Lisbon In Portugal, in the customer support area. You will work in one of the most wanted cities in the European labour market. Lisbon counts on its great location to deliver the perfect balance of work-social life.

Depending on the project you will be assigned to, your roles should be:
  • Dealing with purchase orders
  • Complain management
  • Customer requests and douts
  • Client assistance by phone and email/other tools

It can have variations depending on the specific project you might be placed. As an example.
8.00 am – 5 pm – Monday to Friday
Saturday and Sunday it might open later

8.00 am – 5pm – Monday to Friday
9.am – 5.pm- Saturday

(schedules could change depending on work dynamic)

Job Requirements:

  • Italian and Spanish Language Native or fluent (C1/C2 European language framework)
  • English Language ( at least B1)
  • IT skills – fast in writing emails
  • Ability to deal with stress – complain management
  • Ability to communicate through email, phone, etc
  • Diplomatic
  • And others

Salary Benefits:

Remuneration Package:
  • Annual: 11.000 to 13.000 € euros per year
  • Annual bonus
  • Meal Allowance
  • Transport Benefit
  • Heal Insurance after 6 months in the company
  • Ticket flight refund after 6 months in the company
  • Accommodation in the first month and after the company will help you to find your own place. 

Employment Type:

Full time
Company Info
Cross Border Talents

Porto, Porto, Portugal
Web Site: https://www.cbtalents.com/
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Company Profile

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