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Employers

Work abroad - German Customer Support for Epic Games (m/f) Lisbon, Lisboa

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Location:

Lisboa, Portugal 

Job Category:

Customer Service
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EU work permit required:

Yes
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Job Views:

266

Posted:

13.12.2018

Expiry Date:

20.12.2018
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Job Description:




Do you love games and grew up thinking how great it would be to work while playing the game of your life? It’s time for you to live the dream!
We are looking for passionate people who are ready to give support to our client’s community gamers. You will be helping the players to enjoy the game even more. 
If you like gaming and support then this may be the career you have been looking for.

Job Requirements:

Responsibility
• Be the first point of contact for our client’s player’s community;
• Be responsible for handling the gamer's questions until a resolution is found;
• Provide awesome game support to all players, using any support tools available;
• Engage directly with the players in-app chat and email.

Your Profile
• Native level of written and verbal communication skills in German;
• Fluency in English, written and spoken (minimum B1);
• Experience in call center environment (preferred);
• Friendly proactive attitude and great communicator in challenging situations;
• Team player with strong problem solving and conflict management skills;
• Good reasoning and analytical skills;
• Passion for games;
• Good multi-tasking and typing skills.

Salary Benefits:

Our Offer
• Excellent work opportunity in a leading multinational company;
• International career in a multicultural environment;
• Possibility of cooperation with leaders in various industries;
• Stable work and career progression;
• Long-term development opportunities;
• Fixed-term, renewable contract with the possibility of permanent employment;
• Private health insurance after 6 months of employment;
• Accommodation in a room in a Teleperformance owned apartment;
• Initial flight expenses refund;
• Free annual flight to country of origin (within EU);
• Free Portuguese language courses, water sport activities, soft trekking and much more!

Employment Type:

Full time
Company Info
Teleperformance Portugal
Avenida Álvaro Pais 2, Edificio Marconi 1600-007 Lisboa
Lisboa, Lisboa, Portugal
Phone: 00351 21 311 3900
Web Site: http://jobs.teleperformance.pt/de-de/
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Company Profile


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