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Employers

Portuguese speaking Customer Service Agent - PORTO, Porto

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Location:

Porto, Portugal 

Job Category:

Customer Service
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EU work permit required:

Yes
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Job Reference:

3801

Job Views:

22

Posted:

06.08.2018

Expiry Date:

20.09.2018
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Job Description:

PORTUGUESE CUSTOMER SERVICE AGENT - PORTO
 
 
Our client based close to Porto is looking Portuguese speaking Customer Service Agent to join their growing Team! You will be part of a start-up project with possibility to acquire new skills within the iGaming industry.
 
Responsibilities:
 
  • Assist and interact with customers in an efficient and positive experience via live chat, e-mail and telephone.
  • Working closely with the Marketing and Fraud departments, assisting if necessary
  • Provide accurate and valid information by using the right tools.
  • Work within the team, supporting colleagues and contributing to a great working environment
  • Follow communication procedures, guidelines and policies
 
Requirements:
 
  • Portuguese native speaker with high level of English
  • iGaming experience is mandatory
  • Strong sense of initiative and responsability
  • Excellent written and verbal communication skills
  • Availability to work on a shifht basis
  • Excellent Computer literacy skills, especially in web-based applications
Company Info
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