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Manager - Application Radiology, Doha

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Location:

Doha, Qatar 

Job Category:

Healthcare, Information Technology, Science, Technical
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Job Views:

3297

Posted:

01.10.2014
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Job Description:

JOB SUMMARY:

Leads all aspects of technical service delivery. Accountable for ensuring that all services are delivered in a high-quality and efficient manner, resulting in timely revenue recognition and exceptional customer satisfaction. Develops high-performance rapid design and delivery of engineering solutions. Monitors performance and continuously improves the quality of services and products delivered.  Prepares status reports on projects and operational performance of their area of responsibility. Reviews and evaluates work of staff members and manages departmental performance.

KEY ROLE ACCOUNTABILITIES:
  • Responsible for successfully developing and leading interface specialists and analysts to deliver exceptional service to internal and external stakeholders in a cost-effective and timely manner
  • Oversees interface standards, service delivery protocols, and the technical execution and delivery of other projects as assigned.
  • Oversees project scoping and analysis support for technical/professional services engagements
  • Liaises closely with key stakeholders of the integrated enterprise solution
  • Provides reports to management as required
  • Attends management and staff meetings
  • Develops work plans, assigns work, provides guidance and directs activities of staff utilizing management tools in order to maximize productivity and equalize workloads.
  • Develops useful indicators and techniques for monitoring and measurement of team performance, develops tools to report on performance, and uses performance indicators as a key input to continuously improve services.
  • Maintains a work environment in which teamwork is valued and acknowledged.
  • Engages with interdisciplinary management personnel to identify and design future needs and efficient workflow processes throughout the Enterprise.
  • Responsible for the identification, prioritization, resolution of issues, and the allocation of workload and resources within the assigned team.
  • Delivers results and meets customer expectations.
  • Monitors and maintains quality and productivity.
  • Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies

In view of the evolving needs and opportunities within Sidra during this pre-operational phase, this position may be required to perform other duties as assigned and reporting relationships may vary.

Job Requirements:

 

Essential                                 

Education

  • Bachelors Degree
         Preferred

 
  • Masters Level Qualification

Experience

  • 7+ years Management experience utilizing best practice Radiology techniques and methodologies and project management   methodologies
  • Management experience in Specific discipline.
  • Experience in implementation and supporting of Cerner’s applications.
  • Knowledge of academic hospital clinical principles and operational principles

Certification and Licensure

  • Not required

 

 

Professional Membership

  • Not required

 

Job Specific Skills and Abilities

  • Knowledge of Technical Service Delivery   Methodologies and - Interface-Related Knowledge Management
  • Proficiency with Microsoft Office suite
  • Fluency in written and spoken English
  • Plans activities and projects well in advance and takes account of possible changing circumstances, identifies and organizes resources needed to accomplish tasks.
  • Adaptable and responsive to change. Accepts new ideas and change initiatives, adapts personal style to suit different people or situations, deals with ambiguity,  making positive use of the opportunities it presents.
  • Effectively cope with pressure and setbacks. Maintains a positive outlook at work.
  • Works productively in a pressurized environment.
  • Adapts to the team and builds team spirit. Recognizes and rewards the contribution   of others, develops and openly communicates self-insight, listens, consults others and communicates proactively.
  • Deciding and Initiating Action – Makes prompt, clear decisions which may involves tough choices or considered risks, takes responsibility for actions, projects   and people, takes initiative, acts with confidence and works under own   direction, initiates and generates activity.

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Company Info
Sidra Medical and Research Center

Doha, Qatar
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