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Employers

Customer Service Representative Inbound in Romania, BRASOV

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Location:

BRASOV, Romania 

Job Category:

Customer Service
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EU work permit required:

Yes
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Job Views:

88

Posted:

31.05.2019

Expiry Date:

15.07.2019
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Job Description:

We are one of the fastest growing BPO company located in Brasov, Iasi and Botosani and we connect people to the things they love!
Now we’d like to connect with you!
We are currently looking for our next great Customer Service Representative Inbound to Launching a successful New Project Loyalty Program with knowledges level C1 of one of the following languages: czech, slovakian, slovenian,croatian, hungarian, german. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

 

Job Requirements:

REQUIRED SKILLS AND EXPERIENCE

Excellent interpersonal, written, and oral communication skills.
Pleasant telephone voice, professional.
Cheerful, helpful attitude, and an ability to grow relationships internally and externally.
Proficient in technology and comfortable learning and using multiple software platforms.
Ability to work in a team environment.
Experience in a BPO environment a plus but not required.

RESPONSIBILITIES


Speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.
Interact with customers by phone to answer questions, Provide customers with service information.
Contributes to team effort by accomplishing related results as needed.
Operates telephone equipment and other telecommunications technologies.
Performs many tasks requiring both interpersonal and technical skills.

Salary Benefits:

BENEFITS

Competitive Salary and Bonus Program
Industry and Company Training
Advancement Opportunities
Fun and Friendly Work Environment
Employee recognition
Growth!

Employment Type:

Full time, Part time
Company Info
SC OPEN MIND-GRUPPO OM SRL
Str. Bularga, nr.8
Iasi, Romania
Phone: 0755018010
Web Site: http://openmindgroup.eu
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