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Spanish speaking Concierge Assistant, Johannesburg



Johannesburg, South Africa 

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Job Description:

Johannesburg, South Africa, is a lively city with a lot to do and see. It also offers a lot of exciting job opportunities such as the Spanish speaking Concierge Assistant. You will be the first to meet the customers so the first impression of the hotel depends on your friendliness and efficiency.
The ideal candidate will be a smart and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests. In addition, you will be responsible to protect the hotel and its residents by monitoring who comes in and out of our premises.

Your key job responsibilities as Spanish speaking Concierge Assistant in Johannesburg, South Africa will include:

- Welcome customers upon entrance and confirm reservations
- Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
- Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
- Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
- Arrange events, excursions, transportation etc. upon request from hotel residents
- Answer the phone and make reservations, take and distribute messages or mail and redirect calls
- Respond to complaints and find the appropriate solution

Job Requirements:

Requirements for this Spanish speaking Concierge Assistant job in Johannesburg, South Africa:

- Fluent in Spanish and English
- Proven experience as concierge; experience in customer service or relevant role is an advantage
- Excellent communication skills
- Polite and confident with a great deal of patience
- Ability in multitasking and time-management
- Aptitude in resolving issues with a customer-focused orientation
- High school diploma; degree in hotel management or relevant field will be a plus

If you are fluent in Spanish and meet the above requirements for this Spanish speaking Concierge Assistant job in Johannesburg, South Africa, make sure you get in touch today! Send your CV today!

Employment Type:

Full time
Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
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Company Profile

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