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Employers

German speaking Customer service Associate, Cape Town

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Location:

Cape Town, South Africa 

Job Category:

Customer Service
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Job Views:

114

Posted:

29.04.2019

Expiry Date:

13.06.2019
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Job Description:

Are you fluent in German and looking for an exciting job opportunity in a fast-paced environment? A leading international e-commerce company are looking for you! This team is looking for a young, dynamic German speaking Customer Service Associate who will join their young, vibey offices at a trendy location in Cape Town, South Africa. This team offers a lot of incentives, bonuses, and other amazing benefits. Don’t miss out on this once-in-a-lifetime opportunity!

Your key job responsibilities as the German speaking Customer Service Associate job in Cape Town, South Africa:

  • Resolving phone, walk-in, mail, fax, and email customer inquiries
  • Attending training sessions to grow knowledge of product and to develop customer service skills
  • Identifying customer needs
  • Contacting customers to give them accurate feedback on the progress of their inquiries
  • Processing and logging incoming calls into CRM system
  • Forwarding and escalating inquiries to relevant individuals and departments
  • Providing outstanding customer service

Job Requirements:

Requirements for this German speaking Customer Service Associate job in Cape Town, South Africa:

  • Must be fluent in German and English
  • High school diploma
  • Experience with CRM preferred
  • Successful completion of provided training
  • Proficient computer skills
  • Proficient with MS Office suites
  • Outstanding communication skills, both verbal and written
  • Excellent phone etiquette

If you meet the above requirements for this AMAZING German speaking Customer Service Associate job in Cape Town, South Africa, we would love to hear from you! Please send your updated CV through to contact@languagerecruiters.com today!

Employment Type:

Full time
Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
Save Contact
Company Profile


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