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Employers

European French speaking Customer Service Host job, Cape Town

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Location:

Cape Town, South Africa 

Job Category:

Customer Service
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Job Views:

133

Posted:

02.11.2018

Expiry Date:

17.12.2018
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Job Description:

A global e-commerce leader in technology, online marketing and customer relationship management, is looking for fluent European French speakers to join their dynamic, fast-paced team in Cape Town, South Africa. As a member of the Customer Services team, you will be required to provide a professional world class service to the needs of the organization’s global customers.

Job Requirements:

The key job responsibilities for the French speaking Customer Services Host in Cape Town, South Africa:

* Responding to customer queries by telephone, email and online chats in French language

* Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment

* Processing pertinent information into relevant databases

* Customer relationship building & management

* Problem solving tasks during shift

* Handling and taking full responsibility for customer related queries

* Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.

* Performing extra tasks given by managers / shift supervisors as required

 

Key job requirements for this European French speaking Customer Service Host in Cape Town, South Africa:

* French as home/first language essential

* Be available for 24/7 shift rotations

Advantageous Requirements:

* Be in a possession of a degree or a diploma

 

If you meet the above requirements for this European French speaking Customer Services Host in Cape Town, South Africa, send your CV through to cpt@initiateinternational.co.za. If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist.

Employment Type:

Full time
Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
Save Contact
Company Profile


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