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Employers

German speaking Customer Service Host job, Cape Town

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Location:

Cape Town, South Africa 

Job Category:

Customer Service

Salary:

- per year
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Job Views:

133

Posted:

02.11.2018

Expiry Date:

17.12.2018
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Job Description:

A global technology and online marketing company is looking for fluent German speakers to join their dynamic team of customer service hosts in Cape Town, South Africa. This German speaking Customer Service Host job, you will be required to provide a professional world class service to the needs of the organization’s global customers.

Job Requirements:

Key job responsibilities for this German speaking Customer Service Host in Cape Town, South Africa:

* Responding to customer queries by telephone, email and online chats

* Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment

* Processing pertinent information into relevant databases

* Customer relationship building and management as well as cross selling of products and services

* Handling and taking full responsibility for customer related queries

* Make outgoing calls and execute outbound campaigns to existing customers

* Offering translation services to the organisation

* Performing extra tasks given by managers as required

Key job requirements for this German speaking Customer Service Host in Cape Town, South Africa:

* German as a first language and fluency in written and spoken English is essential

* Tertiary qualification conducted in that first language or with that language as a major subject would be preferred

* Demonstrated literacy in MS Office: Outlook and Excel

* Above average word processing skills preferred

* Strong written and verbal communication skills

* Ability to learn new technology/systems/applications quickly

* Excellent Customer Relationship Management skills

 

If you meet the above job requirements for this German speaking Customer Services Host in Cape Town, South Africa, send your CV through to cpt@initiateinternational.co.za. If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist

Employment Type:

Full time
Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
Save Contact
Company Profile


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