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Employers

Hindi speaking Customer Service Host, Cape Town

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Location:

Cape Town, South Africa 

Job Category:

Customer Service

Salary:

- per year
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Job Views:

163

Posted:

02.11.2018

Expiry Date:

17.12.2018
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Job Description:

This is a very exciting role within the ever-growing Customer Support Department at a vibrant online marketing company. Operating within the e-commerce industry, the Hindi speaking Customer Service Host must provide excellent services to international clients and their businesses. If this job, based in Cape Town, South Africa, sounds like the perfect opportunity for you, send your CV through!

Job Requirements:

Key job responsibilities for this Hindi speaking Customer Service Host in Cape Town, South Africa:

* Responding to customer queries by telephone, email and online chats in Hindi language

* Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment

* Processing pertinent information into relevant databases

* Customer relationship building & management

* Problem solving tasks during shift

* Handling and taking full responsibility for customer related queries

* Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.

* Performing extra tasks given by managers / shift supervisors as required

 

Key job responsibilities for the Hindi speaking Customer Service Host in Cape Town, South Africa:

* Hindi as a first language and fluency in written and spoken English is essential

* Tertiary qualification conducted in that first language or with that language as a major subject would be preferred

* Outgoing and energetic attitude

* Good listening skills with the ability to actively listen and engage with customers

* Familiar with basic programs such as Windows, Excel, Word, etc.

 

If you meet the above requirements and think this job as Hindi speaking Customer Service Host in Cape Town, South Africa is a perfect fit for you, send your CV through to contact@initiateinternational.co.za. Kindly note, should you not receive a response within 7 days, you have not been successful in making the shortlist.

Employment Type:

Full time
Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
Save Contact
Company Profile


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