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Employers

German speaking Customer Service Host Job, Cape Town

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Location:

Cape Town, South Africa 

Job Category:

Customer Service

Salary:

- per year
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Job Views:

119

Posted:

02.11.2018

Expiry Date:

17.12.2018
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Job Description:

Our client has an exciting job available as a German speaking Customer Service Host in beautiful Cape Town, South Africa.  The job offers a lot of benefits such as a free meal daily, free access to their gym, awesome coffee from their onsite coffee bar and Friday bar.  Operating within the e-commerce industry, they provide excellent services to their international clients and their businesses. 

Job Requirements:

Your Key Responsibilities for German speaking Customer Service Host job in Cape Town, South Africa:
·         Responding to customer queries by telephone, email and online chats in German language
·         Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
·         Processing pertinent information into relevant databases
·         Customer relationship building & management
·         Problem solving tasks during shift
·         Handling and taking full responsibility for customer related queries
·         Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.
·         Performing extra tasks given by managers / shift supervisors as required
 
Requirements for this German speaking Customer Service Host job in Cape Town, South Africa:
·         German as home/first language essential
·         Be a self-starter, self-motivated & goal orientated
·         Be able to work independently yet be a team player
·         Be an analytical thinker with problem solving ability
·         Be deadline driven & goal orientated
·         Excellent time management skills
·         Be able to meet deadlines in a highly pressurized dynamic environment
·         Be able to handle confidential and personal matters
·         Be fully computer literate and have accurate typing skills
 
If you meet the above requirements for this German speaking Customer Service Host job in Cape Town, South Africa we would like to hear from you! Please send your CV through to contact@languagerecruiters.com. If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist.

Employment Type:

Full time
Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
Save Contact
Company Profile


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