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Employers

Spanish speaking Customer Service Host, Cape Town

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Location:

Cape Town, South Africa 

Job Category:

Customer Service

Salary:

- per year
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Job Views:

133

Posted:

02.11.2018

Expiry Date:

17.12.2018
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Job Description:

A global e-commerce leader in technology, online marketing and customer relationship management, is looking for a Spanish speaking Customer Service Host to join their dynamic, fast-paced team in Cape Town, South Africa. As a member of the Customer Services team, you will be required to provide a professional world class service to the needs of the organization’s global customers

Job Requirements:

Key job responsibilities for the Spanish speaking Customer Services Host in Cape Town, South Africa:

 

* Responding to customer queries by telephone, email and online chats in Spanish language

* Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment

* Processing pertinent information into relevant databases

* Customer relationship building & management

* Problem solving tasks during shift

* Handling and taking full responsibility for customer related queries

* Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.

* Performing extra tasks given by managers / shift supervisors as required

 

Requirements for this Spanish speaking Customer Service Host in Cape Town, South Africa:

 

* Spanish as home/first language essential

* Be available for 24/7 shift rotations

* Advantageous Requirements: Be in a possession of a degree or a diploma

* Must be able to work in a fast-paced environment

 

If you meet the above requirements for this Spanish speaking Customer Services Host in Cape Town, South Africa, send your CV through to contact@languagerecruiters.com. If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist

Employment Type:

Full time
Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
Save Contact
Company Profile


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