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Employers

German speaking Call Centre Agent, Pretoria

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Location:

Pretoria, South Africa 

Job Category:

Customer Service

Salary:

- per year
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Job Views:

146

Posted:

02.11.2018

Expiry Date:

17.12.2018
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Job Description:

One of the big 4 audit firms has a job opening for a German speaking Call Centre Agent to join their Pretoria, South Africa fraud team. The German speaking Call Centre Agent will be responsible for answering fraud and ethics related calls in German and English. The successful candidate will be required to work shifts and be appointed as an independent contractor
 
Key job responsibilities as the German speaking Call Centre Agent in Pretoria, South Africa:
 
- Answer incoming calls timeously and ensure that the caller is assisted in a polite and professional manner
- Ensure that the information conveyed by the caller is accurately captured, comprehended, and documented
- Ensure that anonymity and confidentiality is provided – where required
- Prepare a professional and detailed report containing information obtained above
- Assess urgency and sensitivity of information and classify the report accordingly
- Handle various administrative tasks (including translating reports into English) – where required
- To apply for the German speaking Call Centre Agent job in Pretoria, South Africa, you will need:
 
Matriculation is a minimum qualification
- German native speaker
- 1 – 2 years Previous call centre/customer service experience would be an added advantage
- Knowledge of fraud, corruption and general corporate governance ethics principles will be an advantage

If you meet the above requirement for this German speaking Call Centre Agent job in Pretoria, South Africa we would like to hear from you. Please send your CV through to jhb@initiateinternational.co.za today. If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist

Employment Type:

Full time
Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
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Company Profile


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