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German speaking Customer Service Representative, Johannesburg



Johannesburg, South Africa 

Job Category:

Customer Service


- per year

Job Views:




Expiry Date:


Job Description:

Are you fluent in German? Do you enjoy interacting with people? Are you a natural problem-solver? Does working with technology excite you?! If this is YOU, come be a part of a growing technical support team in Johannesburg as a German speaking Customer Service Representative! In addition to a dynamic team environment, you’ll enjoy competitive benefits, generous incentives, and performance-based bonuses!
Your key job responsibilities as the German speaking Customer Service Representative in Johannesburg will include:
- Carefully listen to and understand customer issues
- Probe and isolate issue causes
- Utilize available resources to identify appropriate solutions for customers
- Explain product features and benefits, answering questions and setting proper expectations for customer inquiries
- Ensure customer satisfaction through effective call resolution
- Identify and escalate emerging product or customer dissatisfaction issues

Requirements for this German speaking Customer Service Representative job in Johannesburg will include:
- Must be fluent in German
- High school diploma or the equivalent
- Basic computer navigation and technical skills
- Advanced problem-solving skills
- Typing proficiency of at least 25 words per minute
- Ability to multi-task
- Excellent interpersonal and communication skills

If you are fluent in German and meet the above requirements for this German speaking Customer Service Representative job in Johannesburg, we would like to hear from you! Please send your CV through to contact@languagerecruiters.com today!
Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
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