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Japanese speaking Customer Care Consultant, Cape Town



Cape Town, South Africa 

Job Category:

Customer Service


- per year

Job Views:




Expiry Date:


Job Description:

Are you fluent in Japanese and looking for an exciting new job opportunity in Cape Town, South Africa? Enjoy the wildlife, beaches, and amazing culture this country has to offer! We have an exciting job opportunity for a Japanese speaking Customer Care Consultant to join this leading online marketing team. Work in a vibrant, fast paced environment with many different foreign nationals by applying for this job today
Your key job responsibilities as the Japanese speaking Customer Care Consultant in Cape Town, South Africa will include:
- Provide generalist and technical support both internally and externally
- To process standard and adapted product orders
- Support the sales team and customers on the online self-service tools
- Receive Inbound telephonic customer calls in a proficient manner
- Ensure customer orders and return material authorizations are processed on time, accurately and within set parameters
- Make sure that service levels are achieved on cases and calls per day
- Check and action activity reports twice a day
- Establish and maintain contacts within the Distribution centre to ensure service requirements are met

Requirements for this Japanese speaking Customer Care Consultant job in Cape Town, South Africa:
- Ability to read, write and speak fluently in Japanese in English
- At least 2 years’ work experience
- MS Office
- Preferable SAP working knowledge

Send your CV through to contact@languagerecruiters.com to be considered for this exciting Japanese speaking Customer Care Consultant job opportunity in Cape Town, South Africa today!

Employment Type:

Full time
Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
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