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Employers

German speaking Receptionist/Switchboard Operator, Cape Town

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Location:

Cape Town, South Africa 

Job Category:

Customer Service

Salary:

- per year
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Job Views:

137

Posted:

02.11.2018

Expiry Date:

17.12.2018
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Job Description:

We have a great job opportunity for a for a German speaking Receptionist/Switchboard Operator to be a key member of this online marketing team in Cape Town. In this role, the German speaking Receptionist/Switchboard Operator will provide the highest levels of customer service when answering incoming calls, about 500 - 700 calls per day. You will welcome and assist customers in a professional and pleasant manner. A lot of their clients are German, so you need to be fluent in German for this role
 
Your key job responsibilities for this German speaking Receptionist/Switchboard Operator job in Cape Town will include:
 
- Answer approximately 600 calls per day
- Ensure all incoming switchboard calls are handled professionally, timely and accurately
- Limit distractions to avoid abandoned calls
- Ensure guests are greeted professionally and visitor badges are issued
- Confirm accuracy of names listed on the digital display
- Issue photo badges to all visitors and allow facility access only with an approved escort
- Have clear understanding of emergency procedures and responsibilities

Requirements for this German speaking Receptionist/Switchboard Operator job in Cape Town:
 
- Must be fluent in German and English
- Prior receptionist and/or switchboard operator experience
- Must demonstrate professional switchboard skills
- Must demonstrate good customer service and communication skills
- Reliable, organized, detailed and focused
- Must be punctual, have reliable transportation and excellent attendance
- Must be able to remain calm and level-headed under pressure and be able to handle multiple telephone calls simultaneously

If you meet the above requirements for this German speaking Receptionist/Switchboard Operator job in Cape Town, we would like to hear from you! Please send your CV through to contact@languagerecruiters.com today

Employment Type:

Full time
Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
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Company Profile


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