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Employers

German speaking Client Service Manager, Cape Town

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Location:

Cape Town, South Africa 

Job Category:

Customer Service
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Job Views:

112

Posted:

07.11.2018

Expiry Date:

22.12.2018
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Job Description:

Are you fluent in German and have a passion for people? You will often be the primary point of contact for a client or customer. Your job tasks include directing and controlling the processing and fulfillment of orders, fielding customer inquiries, and resolving customer complaints. If you think this is the perfect job for you and if you would like to work in stunning Cape Town, South Africa, as a German speaking Client Service Manager, keep on reading.

Your key job responsibilities as German speaking Client Service Manager in Cape Town, South Africa will include:

  • Develop policies and procedures for the resolution of client issues and problems.
  • Oversee the hiring, orienting, and training of staff for the department.
  • Develop policies and regulations necessary for ensuring client satisfaction
  • May liaise with the production, marketing, and sales team to ensure products and delivery align with client services objectives

Job Requirements:

Requirements for this German speaking Client Service Manager job in Cape Town, South Africa:

  • Fluent in German
  • Highly proficient in Microsoft Office Suite programs, especially Excel and Word
  • Knowledge of conflict resolution techniques
  • Management or supervisor experience
  • Customer service experience
  • Project management experience
  • Sales experience

If you meet the above requirements for this German speaking Client Service Manager in Cape Town, South Africa, please send your CV through to contact@languagerecruiters.com today!

Employment Type:

Full time
Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
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Company Profile


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