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German speaking Claims Handler, Cape Town



Cape Town, South Africa 

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Job Description:

Are you fluent in German and looking to work in Cape Town, South Africa? A global loyalty and benefits company is looking for you! This amazing team has an exciting job opportunity for a German speaking Claims Handler to join their team. The German speaking Claims Handler will deal with inbound claims calls and claims assessment, incoming e-mails, and teleclaims, providing efficient friendly customer contact with accurate relaying of information and high levels of customer service.


Your key job responsibilities as the German speaking Claims Handler in Cape Town, South Africa will include:


  • Review claims in accordance with the policy wording and as defined by the Insurer
  • Provide comprehensive verbal and written advice on all aspects of Policy Wording in relation to cover and claims
  • Provide speedy telephone response to all calls to Claims Department giving clear and accurate advice to claimant
  • Where a claim is admissible ensure a detailed explanation is given and to follow this in writing where requested
  • Accurately assess all claims and respond to claimant with concise letter detailing all further information/documentation required to proceed with claim or giving full explanation of settlement
  • Ensure all recovery aspects of claims are monitored and amounts due are obtained where appropriate
  • Accurately input claims payments to either clients or third party suppliers, into the claims system
  • Ensure any potential fraud indicator is identified and acted upon
  • Other adhoc duties

Job Requirements:

Requirements for this German speaking Claims Handler job in Cape Town, South Africa:


  • Good standard of education
  • Speak fluent German and English
  • Numeracy skills – able to analyse statistical information
  • Ability to demonstrate the sufficient level of intellectual ability required for the post
  • Ability to work under pressure
  • Knowledge of the Magenta claims system or similar claims systems
  • Understanding of FSA regulations and the TCF concept
  • Highly motivated


If you meet the above requirements for this German speaking Claims Handler job in Cape Town, South Africa, please send your CV through to contact@languagerecruiters.com today!

Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
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