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Employers

German speaking Customer Service Agent, Cape Town

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Location:

Cape Town, South Africa 

Job Category:

Customer Service
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Job Views:

59

Posted:

02.11.2018

Expiry Date:

17.12.2018
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Job Description:

Our client has an amazing job opportunity available for a German speaking Customer Service Agent in Cape Town, South Africa. Cape Town, is the perfect place if you’re looking for a work/life balance. Live the good life for less and enjoy the endless beauty of South Africa’s Mother City. A happy place has never been happier in Cape Town, finding the perfect career, which in this case will be as a Customer Service Agent, where you’ll be working with a lot of different people, from different places all over. You will build an immense customer clientele and be able to enjoy all the wonderful adventures Cape Town has to offer. What seems to be better than an exciting career move and starting an amazing life in Cape Town, South Africa?

Your key job responsibilities as the German speaking Customer Service Agent in Cape Town, South Africa, will include:

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services
  • Maintains customer records by updating account information
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs
  • Prepares product or service reports by collecting and analyzing customer information

Job Requirements:

Requirements for this German speaking Customer Service Agent job in Cape Town, South Africa:

  • Fluent in German
  • Customer Service
  • Product Knowledge
  • Problem Solving
  • Documentation Skills
  • Resolving Conflict
  • Multi-tasking

    Are you fluent in German and want to work for one of the leading customer experience providers? Don’t miss out on this German speaking Customer Service Agent job opportunity in beautiful Cape Town, South Africa! Apply now by sending a detailed CV through to contact@languagerecruiters.com. If you do not receive any feedback within 7 days, please consider your application unsuccessful.

Employment Type:

Full time
Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
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Company Profile


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